Thank you for shopping with Revelation 19. We strive to ensure you’re satisfied with your purchase. Please read our policy below for returns and refunds:
Return Eligibility:
- You may request a return within 15 days of receiving your order.
- Only items that are unworn, unwashed, and in original condition (including packaging and tags) are eligible for return.
- We do not accept returns on any items that have been worn, washed, stained, or altered in any way—under any circumstance.
Refunds:
- Approved returns will be refunded to your original payment method once the item has been received and inspected.
- Shipping costs are non-refundable unless the item was defective or incorrect.
Exchanges:
- We do not offer exchanges unless specifically authorized by our support staff.
- If you believe you received a defective or incorrect item, please contact our team for assistance.
How to Request a Return:
- Email our support team at contact@revelation19.shop with your order number and reason for return.
- Wait for authorization and return instructions before sending your item.
- Ship your item securely using the instructions provided.
Contact Us:
If you have any questions about our policy or need help with a return, please reach out to us at contact@revelation19.shop.
We’re here to help!
Note:
Revelation 19 reserves the right to refuse any return that does not meet the above criteria.